How do you evolve
to Pathfinder?

Pathfinders are preparing for the future by taking
strategy to the next level, integrating digital and
advancing relational analytics,
building talent marketplaces,
and putting purpose and wellbeing first.

Next Gen HR

HR functions are on a transformational journey and we can play a critical role in elevating organisations to Pathfinder

Trailers

Cloud-based tech has been poorly implemented.
Non-standardised processes across the business.
CoEs either don’t exist or exist as ‘administrative’.
Recruiting/talent functions are administrative.
Lots of manual interactions between HR and employees.
Very basic HR data and reporting.
C-suite has no real focus on the People Agenda.

Practitioners

Cloud-based tech successfully implemented.
Standardised processes that are broadly aligned.
HR work largely organised through HR Ops/CoEs.
Capable Talent CoEs, which add innovative thinking to TA.
Recruiting function is linked to wider organisational strategy.
People Agenda is important to the C-suite.
Effective Service Management, with good operational reporting available.

Pathfinders

Back office (including HR) processes are standardised and accessible through one single place.
Centralised GBS function responsive to business needs, enabled by leading technologies.
HR and Other corporate functions work seamlessly together, aligned under one vision and one strategy, proactively promoted by the COO and CEO.
Service Management technology ensures all queries are re-routed with ease, with excellent operational and reporting capability.

Next Gen HR

The Six layers

Identifying key themes and critical ‘get rights’ across the KPMG Target Operating Model layers will enable the journey to Pathfinder.

01 Technology

Pathfinders harness diverse HR technologies for enhanced capability, whilst still delivering a seamless digital employee experience with one, cross-functional interaction layer.